A BENCH FOR TWO

Cancellation Policy

Workshops Booking. Workshops are paid in full when you book online. Changing your date. Contact me at least 14 days before your workshop and I'll move you to another date. Cancelling. Contact me at least 14 days before your workshop for a full refund. Unfortunately I can't refund cancellations made within 14 days, but you're welcome to send someone in your place; just let me know their name. Age. Workshops are for adults aged 18 and over. If I have to cancel. If I'm ill or something outside my control stops a workshop going ahead, I'll offer you a new date or a full refund. Because workshops are booked for a specific date, the 14-day right to cancel that applies to most online purchases doesn't apply to them. 10-week courses Booking. Your place is confirmed once the course fee is paid in full. Places are first come, first served and aren't held without payment. What's included. Tuition, studio use, tools and equipment, and refreshments. Silver isn't included, because it depends on what you make. I can guide you on bullion suppliers and help you place your first few orders if required. Minimum numbers. Classes run with a minimum of four students. If a class doesn't reach that, I'll offer you another slot or a full refund. Cancelling. Give me at least 4 weeks' notice before the course starts for a full refund. I can't refund cancellations within 4 weeks of the start date. Missed sessions. I can't refund missed sessions. Make-up sessions are offered in line with my absence policy (where possible and to a maximum of 3 per term), and usually take place in spare places on Friday Pay-As-You-Go sessions. Please tell me as early as you can. If I have to cancel. If I'm ill or something outside my control means I have to cancel a session, I'll offer a replacement session at the earliest time that suits us both. Friday Pay-As-You-Go sessions are for current and past course students. Please book as far ahead as you can, as sessions only run if someone has booked. Referrals. Refer a friend who books and pays for the very next term, and you'll get 20% off your next term.

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